Stan
Right, I'm Stan. Take a breath, we'll sort this together.
Before anything else, the most important question: is anyone hurt, even a bit? Even if you feel fine, whiplash and bruising sometimes kick in hours later.
Before anything else, the most important question: is anyone hurt, even a bit? Even if you feel fine, whiplash and bruising sometimes kick in hours later.
Stan
Okay. When and where did it happen? If it was just now or earlier today, today's date is already filled in.
Road name, junction, town, car park, whatever you can describe.
Stan
This bit's the most important, the other driver's details. Capture as much as you can while it's still fresh in your head.
Stan
Was there any evidence? Witnesses, dashcam, police, anything strengthens your case. Even a passing dog walker.
Don't worry about pulling the clip now, we'll help you on the call. Even 10 seconds of footage strengthens your case enormously.
Stan
Now a few photos. Take your time. From wherever you are now is fine, if you're not at the scene anymore, just do shots 1 and 2.
No photos yet, at least 1 helps, more is better.
Stan
What do you need right now? Be honest, there's no penalty for either answer.
Stan
Your details now, so the Stanways team can reach you.
Stan
Almost there. A couple of last things.
Optional but useful. The team will read this before they call.
Stan
Let me read this back to make sure I've got it right. If anything needs fixing, tap the edit button on that section.
✓
Sorted.
RED · Within the hour
Your case is with the Stanways team. Someone from Stanways will call you to confirm collection and arrange your replacement vehicle. Keep your phone handy.
STN-NF-26-000000
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